DNA Policy (Did Not Attend)

Should a patient fail to attend/cancel 2 appointments within 12 months they will receive a warning letter from the Practice.  Should a patient then fail to attend a 3rd appointment in 12 months they will receive a letter from the Partners stating that they may be removed from the Practice List.

Please always attend your appointments and if you cannot for any reason, please cancel them as soon as you can and preferably at least 24 hours prior to the appointment.  This then allows the Practice to offer an appointment to one of your fellow patients.

Thanks, you.
The Partners.