Please DO NOT submit an Online Consultation if you are not or no longer registered with the surgery as we will be unable to review your medical requirements. Please contact your registered GP, or register as a patient by following our registration procedure, otherwise we will be unable to assist you.
(Note: You may not be registered if you are a university student, or if you've been seen at another GP surgery.)
Please DO NOT submit any requests for appointments; please ring the surgery or register for a SystmOnline account where you can book appointments, request medication and view your medical record online.
You can use the online consultation service for the following:
Admin' queries e.g. sick note requests, referral enquiries or medication queries, etc.
Clinical queries e.g. medical problems, such as a new rash, ear problems, pain issues etc.
To request medication or book appointments, please use the NHSApp.
We must stress that if your medical requirements are urgent in nature that you should still contact the surgery directly on 01609 772105 between 8am and 6.30pm or 999 if life threatening, e.g. chest pain, stroke etc.
This service is available between 6.30pm and 9.30am for next day response and all queries will be picked up by the surgery at 8.30am and will be responded to by 11.30am.
Currently this service is only for medical queries to be dealt with by the Duty Doctor, not a doctor of your choice. Please do not use this service for administrative purposes e.g. referral queries, medication requests, test results etc., continue to contact the surgery on 01609 772105 between:
- 8.30am to 2.45pm for referral queries;
- 11am to 6.30pm for test results and;
- 12.30pm to 3pm for medication queries.