This section provides answers to questions Doctors, Nurses and Reception Staff frequently get asked:
We currently have an open list and welcome requests for registration with the practice from patients living in or moving to the practice area.
We use a secure website called Systmonline which provides a number of online services. To access this service you will need to register for an account prior to your first log in, click here for further information.
To find out if you live within our practice area, and can therefore register with us, take a look at our practice catchment area, or telephone the surgery for further information.
It is very important to inform us if you cannot attend an appointment. Instructions for canceling appointments.
There are many options available for sending us your repeat prescriptions. Instructions for ordering your Repeat Prescriptions.
You can use forms available on this website, call us or write to us. Full details on how to inform us of a change of address/tel no.
On arrival at the surgery for your appointment, please use the Self Check-In or report to the reception window and let the receptionist know you have arrived.
Please ask for an appointment in the nurse-run smoking cessation clinic if you need advice or help on how to stop smoking. We have a guide about smoking in our Health Guides section. Also, you can tell us about your smoking status and let us know if you would like help stopping here.
We operate a Practice Complaints procedure as part of the NHS system for dealing with complaints. Please see our Practice Policies page for information.
Please come to discuss the matter with your doctor before simply discarding any medicines.
You have a right of access to your health records, please see our Your Medical Records page for further information.
In the unfortunate event that a person has passed away, there are three things that must be done in the first few days; Find our more on our 'In Times of Bereavement' page.
Please ask a receptionist to book an interpreter who speaks your language. Your appointment time may be limited by the availability of this service.