We must stress that if your medical requirements are urgent in nature that you should still contact the surgery directly on 01609 772105 between 8am and 6.30pm or 999 if life threatening, e.g. chest pain, stroke etc.
This service is available between 6.30pm and 9.30am for next day response and all queries will be picked up by the surgery at 8.30am and will be responded to by 11.30am.
Currently this service is only for medical queries to be dealt with by the Duty Doctor, not a doctor of your choice. Please do not use this service for administrative purposes e.g. referral queries, medication requests, test results etc., continue to contact the surgery on 01609 772105 between:
- 8.30am to 2.45pm for referral queries;
- 11am to 6.30pm for test results and;
- 12.30pm to 3pm for medication queries.
Reception telephone number 01609 772105 available 8am to 6.30pm weekdays
Dispensary telephone number 01609 77210512 available 8.30pm to 3pm weekdays
Urgent Advice Outside practice hours telephone 111
Practice email address email@example.com
Clinical queries, medication queries or requests, and appointment bookings or cancellations will not be actioned if sent to this email address; please either use our SystmOnline service or call the surgery.
Telephone calls are recorded for security and training purposes.
When you call the surgery, the receptionist may ask you some more detailed questions in order to make sure you are seen by the most appropriate person.
Mayford House Surgery
The surgery is well served by the local bus network. The nearest bus stop is on Boroughbridge Road & Harewood Lane very near to the Surgery.
There is a large patient car park and includes disabled parking near the surgery entrance.
Should you have any special needs please contact our staff and they will be happy to try and assist you.
To make ourselves as accessible as possible to all our visitors we provide:
- Wheelchair users low level reception desk area
- Disabled toilet through double doors
- Electric doors
- Wide surgery doors
- Hearing loop at the reception desk
- Lift to the first floor for visitors attending meetings
- Allocated car parking for disabled patients with parking permits.
Please note we do not have a wheelchair available at the Practice.
We would very much like to be able to send Text, Letter and Email message reminders for appointments and other information relating to our services.
Mayford House Surgery is committed to giving the best possible service and welcomes feedback from patients and visitors.
All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.
Please let us have your comments both positive and negative by completing our comments & suggestions form.
Your comments will help us to maintain our high standard of service.