Boroughbridge Road, Northallerton, North Yorkshire, DL7 8AW

Online: Contact Us Online
Telephone: 01609 772105 ( Out of Hours: 111 )

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Contacting & How to Find Us

Consult with your Doctor online

Please DO NOT submit an Online Consultation if you are not or no longer registered with the surgery as we will be unable to review your medical requirements. Please contact your registered GP, or register as a patient by following our registration procedure, otherwise we will be unable to assist you.

(Note: You may not be registered if you are a university student, or if you've been seen at another GP surgery.)

Please DO NOT submit any requests for appointments; please ring the surgery or register for a SystmOnline account where you can book appointments, request medication and view your medical record online.

You can use the online consultation service for the following:

Admin' queries e.g. sick note requests, referral enquiries or medication queries, etc.

Clinical queries e.g. medical problems, such as a new rash, ear problems, pain issues etc.

To request medication or book appointments, please use the NHSApp

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    Telephone and Email

    Reception telephone number 01609 772105 available 8am to 6.30pm weekdays

    Dispensary telephone number 01609 768948 available 8.30pm to 3pm weekdays

    Urgent Advice Outside practice hours telephone 111

    Practice email address
    Clinical queries, medication queries or requests, and appointment bookings or cancellations will not be actioned if sent to this email address; please either use our SystmOnline service or call the surgery. 

    Telephone calls are recorded for security and training purposes.

    When you call the surgery, the receptionist may ask you some more detailed questions in order to make sure you are seen by the most appropriate person.

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    Practice Closures

    The practice periodically closes one afternoon every few months.

    The surgery will be closed for training on the following dates:

    • 7th July, 2021 from 12:30pm until 8am the following working day
    • 23rd November, 2021 from 12:30pm until 8am the following working day

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    Address & Location Map

    Mayford House Surgery
    Boroughbridge Road,
    North Yorkshire,
    DL7 8AW

    View our location map (opens in a new browser window)

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    We have our own Facebook page at Mayford House Surgery. Why not become a friend so we can keep you up to date on health news and local events.

    Please be aware that if you choose to follow us on Facebook then it may be possible for others to identify you as a patient of this practice and you should take this into consideration before deciding whether or not to follow us. Please also note that we cannot offer medical advice on Facebook.

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    Public Transport, Car Parking & Disabled Access

    Public Transport

    The surgery is well served by the local bus network. The nearest bus stop is on Boroughbridge Road & Harewood Lane very near to the Surgery.

    Public Transport information is available from the Traveline website.

    Car Parking

    There is a large patient car park and includes disabled parking near the surgery entrance.

    Disabled Access

    Should you have any special needs please contact our staff and they will be happy to try and assist you.

    To make ourselves as accessible as possible to all our visitors we provide:

    • Wheelchair users low level reception desk area
    • Disabled toilet through double doors
    • Electric doors
    • Wide surgery doors
    • Hearing loop at the reception desk
    • Lift to the first floor for visitors attending meetings
    • Allocated car parking for disabled patients with parking permits.

    Please note we do not have a wheelchair available at the Practice.

    If there are other ways in which we can help you please let us know.

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    Communication Consent

    We would very much like to be able to send Text, Letter and Email message reminders for appointments and other information relating to our services.

    Find out more about giving your communication consent here.

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    Patient Feedback

    Mayford House Surgery is committed to giving the best possible service and welcomes feedback from patients and visitors.

    All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

    Please let us have your comments both positive and negative by completing an AccuRx administration query.

    Your comments will help us to maintain our high standard of service.